91kiss Privacy Policy
At 91kiss, protecting our users' personal information is a commitment we do not compromise on. This Privacy Policy clearly explains how we collect, store, use and protect your personal data every time you use our platform.
Data Protection Principles
Our Commitment to Your Privacy
Layered Data Security
All 91kiss player personal data is protected using 256-bit SSL encryption and multi-layered security protocols that ensure your information cannot be accessed by unauthorised parties.
Not Sold to Third Parties
91kiss does not sell, rent or disclose your personal information to any external party for marketing purposes without your explicit consent. Your data belongs to you.
Full User Rights
You have the right to access, correct or request deletion of your personal data at any time. We fully respect your rights as a user of the 91kiss platform.
International Licensing Compliance
As a platform operating under international licensing, 91kiss adheres to data management standards set by the relevant regulatory bodies to ensure maximum protection.
Full Transparency
We inform you clearly about every type of data collected, the reason for its collection and how long it is retained. No information is hidden from 91kiss users.
24-Hour Privacy Support
The 91kiss customer service team is ready to assist you with matters relating to privacy and personal data via live chat and email, available 24/7 in Malay and English.
1. Personal Information We Collect
When you register or use the 91kiss platform, we may collect various types of personal information depending on the nature of your interaction with our platform. This collection is carried out transparently and only for legitimate purposes.
Account Registration Information
When you create an account at 91kiss, we collect basic information needed to establish and manage your account, including:
- Full name as per identity card (MyKad) or passport
- An active and reachable email address
- A mobile phone number registered in Malaysia
- Date of birth for age verification — must be 21 years or older
- Username and password chosen by you
Financial and Transaction Information
To process deposits and withdrawals securely, we keep transaction records including:
- Details of the payment method used — Touch 'n Go eWallet, DuitNow, FPX Online Banking, Boost, ShopeePay and cryptocurrency (USDT, BTC, ETH)
- Deposit and withdrawal history in RM
- Timestamp of each transaction carried out
- Transaction reference numbers for troubleshooting purposes
📋 Important to Know
91kiss does not store full credit card or debit card numbers. All payment data is processed through third-party payment processors that meet PCI DSS security standards.
Platform Activity and Usage Data
To improve the user experience and ensure platform security, we also record:
- IP address and information about the device used
- Web browser type and operating system
- Login and logout records including timestamps
- Game and betting history for compliance purposes
- Your language preferences and account settings
| Data Type | Purpose of Collection | Retention Period |
|---|---|---|
| Identity information | Account verification, KYC | While account is active + 7 years |
| Financial data | Transaction processing | Minimum 7 years (legal compliance) |
| Activity logs | Security, fraud detection | 12 months |
| Communication data | Customer support | 3 years after last interaction |
2. How We Use Your Information
Every piece of information collected by 91kiss has a clear and legitimate purpose. We do not use your data for any purpose outside the scope stated in this Privacy Policy without first obtaining your consent.
Platform Operations and Account Management
Your information is used to manage your 91kiss account fully — from the secure login process through to processing deposits and withdrawals. Without this information, we cannot provide the services you use.
Security and Fraud Prevention
Activity data and login records are used by the 91kiss security team to detect suspicious activity, prevent unauthorised access and protect your account from external threats. This includes monitoring for unusual transaction patterns.
Regulatory and Legal Compliance
As a licensed platform, 91kiss is required to retain certain records for the purpose of complying with anti-money laundering (AML) and know your customer (KYC) laws. These are legal obligations that all licensed platform operators must fulfil.
Customer Support and Communication
When you contact the 91kiss support team via live chat or email, your account information is used to verify your identity and resolve your issue more quickly. Conversation records are kept to improve service quality.
Product and Platform Improvement
Anonymised usage data is analysed in aggregate to understand platform usage patterns, identify areas that need improvement and design new features that are more useful to Malaysian players.
3. Sharing Information with Third Parties
91kiss values the trust you place in us. We do not share your personal information freely. Data sharing only takes place in limited circumstances and for specifically stated purposes.
Licensed Payment Processors
To process your financial transactions via Touch 'n Go eWallet, DuitNow, FPX Online Banking, Boost, ShopeePay or cryptocurrency, the required transaction information is shared with legitimate and licensed payment processors. These parties are bound by strict confidentiality agreements.
Regulatory Authorities
When required by law or by direction from a competent authority, 91kiss will disclose the necessary information to regulatory bodies, law enforcement agencies or courts. Such disclosure is carried out carefully and only to the extent required by law.
What We Do Not Do
- ❌ We do not sell your personal data to advertisers or marketing companies
- ❌ We do not share your information with industry competitors
- ❌ We do not grant access to your data without a solid legal basis
- ❌ We do not use your data for profiling that violates your privacy
🔒 91kiss Privacy Guarantee
All third-party service providers working with 91kiss are required to sign data processing agreements that set privacy protection standards equal to or exceeding our own.
4. Use of Cookies and Tracking Technologies
The 91kiss platform uses cookies and similar technologies to improve your browsing experience and ensure the platform functions smoothly.
Essential Cookies
These cookies are required for basic platform functions such as maintaining your login session, saving language preferences and ensuring account security. Without these cookies, the platform cannot function properly. This type of cookie cannot be disabled.
Analytics Cookies
Analytics cookies help us understand how users interact with the 91kiss platform — which pages are visited most often, where users encounter difficulties and how long game sessions typically last. All this data is anonymised before being analysed.
Managing Your Cookie Settings
You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of some platform features. For detailed guidance, refer to the documentation for the browser you use.
User Empowerment
Your Rights as a 91kiss User
You have full control over your personal data. The following are the rights we respect and guarantee to every 91kiss user.
Right of Access
You can request a copy of all personal data we hold about you at any time.
Right of Rectification
If any of your information is inaccurate or outdated, you have the right to request prompt correction.
Right of Erasure
You can request the deletion of your personal data subject to applicable legal obligations.
Right of Restriction
You can request that the processing of your data be restricted in certain circumstances recognised by law.
Right of Portability
You have the right to receive your data in a machine-readable format for transfer to another platform.
Right to Object
You may object to the processing of your data for certain purposes, including direct marketing.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time.
Right to Complain
If you are not satisfied, you have the right to lodge a complaint with the relevant regulatory authority.
5. Data Security Measures
Protecting your personal information is a responsibility we take seriously. 91kiss implements multiple layers of technical and operational security measures to prevent unauthorised access, use, or disclosure of data.
Data Encryption
All data transmitted between your browser and 91kiss servers is protected using industry-standard Transport Layer Security (TLS) encryption. Data stored in our databases is also encrypted using robust encryption algorithms.
Internal Access Controls
Only 91kiss staff who require access to your data to carry out their duties are permitted to do so. All access is logged and monitored. Our staff undergo regular data security training.
Regular Security Audits
The 91kiss platform undergoes regular independent security audits to identify and address any vulnerabilities. This ensures our protection measures remain current against evolving cyber threats.
Incident Response Procedures
In the event of a data breach affecting your personal information, 91kiss has planned response procedures in place. We will notify you and the relevant authorities within the timeframes required by law.
6. Changes to This Privacy Policy
91kiss reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational reasons.
Change Notifications
Any material changes to this Privacy Policy will be communicated to you via a prominent notice on the 91kiss website and by email to the address registered in your account. We recommend that you check this page from time to time.
Effect of Continued Use
Continued use of the 91kiss platform after notification of changes to the Privacy Policy will be considered your acceptance of the latest version of this policy. If you do not agree with any changes, you may stop using the platform and close your account.
📋 Current Version
This Privacy Policy takes effect from 1 January 2026 and supersedes all previous versions. This version applies to all 91kiss platform users regardless of account registration date.
7. Contacting Us About Privacy
If you have any questions, concerns, or complaints about how 91kiss handles your personal data, or if you wish to exercise any of your data rights stated above, please contact us.
Privacy Contact Channels
You can reach our privacy team through the following channels:
- Email: [email protected]
- Live Chat: Available 24/7 via the chat icon within the platform
Our team will endeavour to respond to privacy-related enquiries within a reasonable timeframe. Please include your account number and a full description of your request to help speed up the process.
Join a Licensed Platform
Start Your Gaming Experience Safely
Your privacy is protected. Our platform is secure. Register a 91kiss account and enjoy a 200% welcome bonus of up to RM300, backed by data protection you can count on.
This platform is for users aged 21 and above only. Please play responsibly.
FAQ
Frequently Asked Questions About the Privacy Policy
Not at all. 91kiss does not sell or share your personal information with advertisers or external marketing companies. Your data is used solely to operate the platform, process your transactions and comply with applicable legal requirements.
You can submit a data access request by emailing [email protected] or through our 24/7 live chat. Please state clearly that you wish to obtain a copy of your personal data. Our team will process your request within a reasonable timeframe after identity verification is completed.
Yes, you can request account closure and data deletion through our customer support. Please note that certain financial and identity data may need to be retained for a specific period based on legal obligations such as anti-money laundering (AML) requirements. We will inform you of the data that needs to be retained and the reasons for doing so.
In the event of a data breach affecting your personal information, 91kiss will notify you via the email address registered to your account. We will also take immediate action to contain the damage, strengthen security and cooperate with the relevant authorities in accordance with applicable legal requirements.
No. 91kiss does not store credit card or debit card numbers directly in our systems. All payment transactions are processed through licensed third-party payment processors that comply with PCI DSS security standards. The payment methods we support include Touch 'n Go eWallet, DuitNow, FPX Online Banking, Boost, ShopeePay and cryptocurrency (USDT, BTC, ETH).
Data retention periods vary by data type. Financial and transaction data is retained for a minimum of 7 years to fulfil legal obligations. Identity data is also retained for the same period. Activity logs are typically deleted after 12 months. Customer support communication data is retained for 3 years after the last interaction. After these periods, your data will be securely deleted.